South Coast Marketing
Collective Ltd. Privacy Policy

Our contact details 
Name: South Coast Marketing Collective Ltd
Email: daniellequijada@socomarketingcollective.co.uk
Web address: socomarketingcollective.co.uk
Date created: September 2023
We respect your privacy and we are committed to protecting your personal data. SoCo Marketing Collective does not use your date to make money from ads or to advertise to you. By tracking certain data and information, we are able to provide the best quality product for you and your business. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Where we decide the purpose or means for which we process your personal data, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679 (the GDPR) and the GDPR as it forms part of the law in the UK (the UK GDPR).


The type of personal information we collect

We currently collect and process several types of information about users of our website or service, including:

  • Personal identifiers, contacts and characteristics (for example, name and contact details) 

  • Details of your business, and business dealings and operations, and a record of the communications and meetings you’ve had with SoCo Marketing Collective 

  • About your usage of the Website, including Google Analytics and the pages that you view and in some cases information about how you clicked to visit the Website

  • Details of your preferences via market research surveys, social media analytics, direct conversations, etc. from you and your business 

  • Billing information or history in order to provide SoCo Marketing Collective services

    • When you terminate your contract or services and packages with SoCo Marketing Collective, SoCo Marketing Collective deletes your personal data where possible as explained in this policy. However, to delete your payment or billing information, you may need to do so with your payment provider or via our secure online payment partner.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and any applicable third parties and your communication preferences.


How we get the personal information and why we have it

In order to give you the best possible experience, SoCo Marketing Collective collects information from your interactions with our Website, social media, surveys, direct interactions and services. Much of this information, you actively tell us (for example, your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using our website, services and packages, like what pages you view (including how much of a given page and for how long) and your use of any of our product features. This information includes records of those interactions.

Most of the personal information we process is provided to us directly by you or through our website for one of the following reasons:

  • By which you may be pseudonymously identified, including the values of web cookies and mobile device identifiers.

  • Automatically as you navigate through the Website (including desktop and mobile)

  • Directly from you when you provide it to SoCo Marketing Collective, such as in email, text, and other electronic messages between you and SoCo Marketing Collective

  • Offline, like exchanging contact details or a business card at an event or meeting

  • Directly from publicly available sources

  • From third parties, for example, our business partners, were appropriate and necessary.

  • SoCo Marketing Collective also collect, use and share Aggregated Data, such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity

  • We also receive personal information indirectly, from the following sources in the following scenarios:

    • By using automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, analytical reports and other similar technologies. We may also receive Technical Data about you through CRM software, Google Analytics and other tools SoCo Marketing Collective uses to carry out our best services for you and your business.

We use the information that you have given us in order to evaluate our effectiveness and improve the quality of our services and packages.

We may share this information with third parties, for example, our business partners, where appropriate and necessary.

Lawful Basis of Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

  • Your consent. You are able to remove your consent at any time. You can do this by contacting daniellequijada@socomarketingcollective.co.uk

  • To provide you with the information or services that you request from the website.

  • We need to notify you about changes to any products or services we offer or provide.

  • We have a contractual obligation.

  • We need to comply with a legal or regulatory obligation.

  • We have a vital interest.

  • We need it to improve the quality of our services or run our services effectively.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • We need it to conduct our business relationships with you.

You have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any information from us, please let us know by emailing us at daniellequijada@socomarketingcollective.co.uk.


How we store your personal information 

Your information is securely stored. 

SoCo Marketing Collective uses third-party vendors and hosting partners, such as Google, Squarespace, and CRM software for hardware, software, networking, storage, and related technology we need to run SoCo Marketing Collective. By using our services and packages, you authorise SoCo Marketing Collective to transfer, store, and use your information in the United Kingdom and any other country where we operate.

When you terminate your contract or services and packages with SoCo Marketing Collective, SoCo Marketing Collective deletes your personal data where possible  as explained in this policy unless otherwise disclosed for market research or vital interests in improving SoCo Marketing Collective products.

Tell people how or where you keep their personal information, how long you intend to keep it for and then how you intend to securely destroy or dispose of it. You need to do this for every type of information you hold.

Tell people how or where you keep their personal information, how long you intend to keep it for and then how you intend to securely destroy or dispose of it. You need to do this for every type of information you hold.


Social Media 

Communication, engagement and actions taken through external social media platforms that our website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. 

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. This website and its owners through their social media platform accounts may share web links to relevant web pages. 

By default some social media platforms shorten lengthy urls. Users are advised to take caution and good judgment before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at daniellequijada@socomarketingcollective.co.uk if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at daniellequijada@socomarketingcollective.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk